Where can I see my point balance?Kate YarmiiYou can view your available points in the user info section.
Can I return the product?SupportOur pay as you go plans are charged only based on usage of the products. You will be billed at the end of the billing cycle. Our prepaid plans allow you to purchase a package of usage points, that can be redeemed for data processing and storage. Unused points expire at the end of the monthly billing cycle and cannot be returned.
Can I purchase ZIPPYODC for my team?SupportIf you are using ZIPPYDOC for enterprises, you should evaluate to run it in your private environment and under your own operations control. Please contact our sales team here (https://zippydoc.de/en/contact-us/).
Can I try ZIPPYDOC before purchasing it?SupportYes, absolutely! You can try the Standard version as a guest user. Guest users get runtime capacity of 100 Points for absolutely free! Please note that all Guest user data is deleted after 24 hours. However, the Standard version has limited functionality. To get access to the full functionality of the Professional version of ZIPPYDOC, complete the registration process, and receive an initial runtime capacity of 100 points for absolutely free! Get accomodated to your individual point-usage and purchase an appropriate point-budget.
How much does ZIPPYDOC cost?SupportThe Standard version of ZIPPYDOC is FREE to download, install, and use – no log-in required! Guest users enjoy a runtime capacity of 100 points for absolutely free. However, guest users do not have access to the full range of functionality of the Professional version, and can neither store data nor create scheduled workflows. The Professional version of ZIPPYDOC is available for users who complete the registration process and create a ZIPPYDOC account. With the Professional version, users get access to the full range of ZIPPYDOC’s feature. Furthermore, new registered users also get initial runtime capacity of 100 points for free. Additional points can be in accordance with our multiple prepaid and pay-as-us go plans (https://zippydoc.de/en/pricing/) Enterprise users who want to license a private cloud solution under their own operations control, please contact our sales team here (https://zippydoc.de/en/contact-us/).
Where can I purchase ZIPPYDOC?SupportAll our pricing related information is available here (https://zippydoc.de/en/pricing/). We offer multiple prepaid and pay as us go plans. For our enterprise plans, please contact our sales team here (https://zippydoc.de/en/contact-us/).